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More on 4G wireless

January 24, 2013 by rb-admin

The advent of 4G wireless for our mobile phones is changing the ways we work and play. There are many times when the 4G speed is faster than what I’d typically get in a coffee shop or other public WiFi location. That’s goodness.

Availability of 4G is, however, quite uneven.

The other day, I pulled over to the side of the road on Route I-190 in Sterling, Mass, a place devoid of houses or businesses. Here’s what I got on my phone:

Here’s what it looks like on Google Earth:

I later stopped at an intersection in our part of town.

Here’s the view from up top.

More on Digital Nomads: Panera Bread

December 18, 2012 by rb-admin

Panera Bread was one of the first restaurants to offer free Wi-Fi. It was a good thing. People would use the restaurant as adjunct office, holding meetings or just working for an hour or two. The restaurant would shorten the amount of time you could be connected during the busy lunch period, a condition that seems reasonable.
Of late, however, the Wi-Fi service has deteriorated to the point of dial-up quality.

Even in Leominster, where cell phone coverage is thin, my phone was getting better results on two-bar 4G service (921kbps) than on the store’s Wi-Fi (896).
Add to that their use of Flash on the Wi-Fi login page and you have an unfriendly, unworkable setup.
Granted, we’re supposed to go to restaurants to eat, not necessarily to work. If your business is offering an additional service as an attraction, it’s a good idea to make it something you’d want to use. If you advertise air-conditioning, and can only keep the summertime temps at 80F, you’re not delighting your customers.
Dunno where I’ll try next, but I’m out of here.
By the way, the mall where the Leominster store is located is called the Mall at Whitney Fields, not the Searstown Mall. The mall was known as Searstown when it opened 45 years ago. It was renamed in 2004 when other anchor stores didn’t want to be subservient to Sears.

More on Charter

March 26, 2015December 13, 2012 by rb-admin

You bring your laptop from home to work in a coffee shop. You connect to the Wi-Fi service, start the web browser to check the news, and then go to Outlook to check email. You read what’s arrived and write a quick note to a friend to make plans for lunch next week.

Up pops this message:

Task Throat-Warbler Mangrove@charter.net - Sending' reported error (0x800CCC61) : 'Your outgoing (SMTP) e-mail server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). The server responded: 571 imp09 smtp.charter.net NzAuMTkyLjE0Ljcw You must connect from Charter IP space. E1110'

A normal, English-speaking adult would see a block of more than 700 undifferentiated ASCII characters.

If you happen to guess that that it might be related to your Charter email account and stumble over to the Charter online help, you may find a message such as this:

Do you feel helped?

The short explanation is that Charter has a stupid policy that doesn’t allow people to send mail through Charter email servers when they are not connected to the Internet through Charter.

If you go to one place around Worcester, you might be lucky and find that they use Charter for business, in which case you can send your message. Most places, though, have their own national ISP configurations and so block connections to Port 25 used to send email.

The workaround is to use Charter’s webmail service, the one that welcomes you with email that includes the following message about the message:

If you have a VPN back to your home and can make a connection through a service there, you might be able to connect.

The other alternative is to use the mobile device settings (mobile.charter.net) and SSL for the IMAP and SMTP servers.. These settings are intended for smartphones, but appear to work with Outlook.